Allgemeine Geschäftsbedingungen

Legal notice and general module conditions – Wifi

Last updated: 2026-11-08. These are the provider's default conditions for a digital module without a more specific published policy. A module's specific contract or the merchant's separate conditions prevail for the transaction they govern, subject to mandatory rights.

A. Identification of the digital service provider

Publisher and contracting provider: Miyupana, SAS. Registered office: 98 rue Claude Decaen, 75012, Paris, France, France. Share capital: 0000000 EUR. Commercial register: RC0000000000003 / RC0000000000003 (Paris); SIREN: 00000000000000000; SIRET: 00000000002; VAT: FR00000000000. These references apply only where actually allocated to the company.

Publication manager: lalo castaneda. Contact: contact@miyupana.com, 33 +33752755522. Website: https://miyupana.com. Privacy enquiries: contact@miyupana.com. The hosting provider and its complete contact details must be disclosed in the separately maintained legal notice; they must not be assumed from the software supplier's identity.

1. Scope and applicable contractual documents

These terms concern access to, configuration and operation of the digital module Wifi delivered through the provider's SaaS platform. The module may support an independently operated merchant, employer, establishment or store. They do not automatically become the merchant's sales conditions, employment rules, customer privacy notice or recruitment notice. The order form, subscribed plan, service description, module-specific terms, applicable data-processing agreement and statutory rules must be read together. Specific, duly accepted conditions prevail over this generic default for the subject they expressly regulate.

2. Definitions and roles

“Provider” means the company identified above, operating the software infrastructure; “Merchant” means the independent professional subscribing to and configuring modules; “Authorized user” means a person granted access by that professional; “End user” means a customer, visitor, candidate, worker or other person using a public or merchant-controlled interface; “Content” means information supplied or published by any authorized party. Each professional remains independently responsible for the services, products and employment decisions it offers, except to the extent the provider itself acts as a contracting seller, employer or legally designated responsible party.

3. Eligibility, account authority and authentication

A professional must provide accurate identification, VAT/registration details where applicable, contact information and valid authority for accepting a subscription on behalf of its organization. Administrators must create individual access rights appropriate to duties and locations, protect passwords and access codes, and promptly disable access on role changes or departure. Unauthorized sharing of credentials, impersonation, evasion of controls and fraudulent use are prohibited. An account holder must notify suspected compromise promptly through the disclosed security contact.

4. Subscription, scopes, modules and devices

Use rights are limited to the subscribed service and recorded scopes. The platform may differentiate global merchant packages, separately licensed modules for specific stores, additional establishment/store capacity, and registered point-of-sale devices. Browser access to the administrative back office and registered POS terminal capacity may be governed by different rules. Neither purchase of infrastructure capacity nor use of another store's device automatically extends a module license to an unlicensed store. The actual quantities, prices, period and scope are those explicitly shown and accepted in the commercial order and current account settings.

5. Prices, orders, payment and invoicing

Applicable fees, currencies, taxes, renewals, trial conditions, payment method, effective date, optional extra capacity and billing frequency must be disclosed before validation. No charge or automatic renewal arises solely from this fallback text. Any change requiring customer agreement is subject to the contract and applicable law. The provider may use regulated third-party payment processors; disputed charges, reimbursements, late payment and suspension must follow the accepted commercial terms and mandatory protections. Consumer-specific information and cancellation rights are supplied separately wherever an end user qualifies as a consumer.

6. Software delivery, support and maintenance

The provider may maintain, secure and improve the service, schedule maintenance and notify material outages or changes as appropriate. Any contractual service level, backup commitment, support hours, response times or service credits apply only if expressly specified in the applicable subscription or service-level schedule. Security-critical updates may be necessary to protect users and data. A failure caused by a merchant's credentials, misconfiguration, unsupported equipment or third-party connectivity is assessed according to the actual contract and responsibility of each party.

7. Business content, product descriptions and legal notices

Merchants remain responsible for the legality, accuracy and completeness of the offers, prices, tax rates, stock data, labels, allergens, appointments, professional announcements, commercial promotions and customer-facing content they publish. The provider supplies tools to record and display that data but does not certify legal conformity, product safety, accounting or fiscal results. Content may be removed or restricted when unlawful or where contractual safety measures require it, while maintaining any applicable appeal and transparency obligations.

8. Ecommerce, reservations and customer contracts

Where modules permit online sales, delivery, collection, reservations, promotions or loyalty schemes, the professional offering the product or service is normally the customer's contracting party and is responsible for precontractual disclosure, fulfilment, statutory withdrawal exceptions, consumer warranties, refunds, complaint handling and consumer mediation where mandatory. Booking confirmations, order statuses and payment evidence should match operational reality. The provider's technical role must not be confused with the role of seller, payment institution or merchant of record unless a separate, express contract states otherwise.

9. Recruitment, employee and workforce tools

Where enabled, a recruitment module may publish vacancies, manage candidate profiles and supporting documents, receive applications, display ratings linked to actual professional experience and manage favorites. Employers determine recruitment criteria, verify professional claims, avoid discrimination and comply with employment law. Staff planning, attendance, biometrics, cameras, leave records and performance indicators demand an appropriate legal basis, proportionality, worker information and security safeguards. The software does not replace employer obligations, HR consultation or legal review, and may not be presented as automatically authorized for facial identification or employment profiling.

10. Financial, fiscal, inventory and operational functions

Invoices, credits, payments, inventory, suppliers, recipes, analytics and accounting exports are aids to business administration. The professional is responsible for verifying legally required invoice information, tax treatment, stock accuracy, food-safety measures, records retention and any certification rules applicable to its jurisdiction. The platform does not provide regulated accounting, legal, banking or tax advice merely by calculating or storing data.

11. APIs, connectors and third parties

External integrations (for example calendar services, reviews, accounting, payments, POS systems or business APIs) may require separate authorization and terms. The professional must hold the rights to connect each account, assess the data transmitted and configure the minimum required permissions. API tokens are distinct from connected-account OAuth authorizations and must be safeguarded and revoked when no longer needed. Provider availability, rate limits, API changes and third-party outages may affect individual functions.

12. Personal data, privacy roles and data-processing agreements

The provider acts as controller for its own platform administration, commercial relationship, security and other independently determined purposes; it may act as processor where a merchant determines the purposes and means of processing end-customer or employee data. These roles are assessed per operation, not solely by the title of a document. Where processing on behalf of a merchant is involved, an Article 28 GDPR data-processing agreement, authorized subprocessors, assistance, transfer rules and deletion/return arrangements may be required. The provider's Privacy Policy is available at https://miyupana.com/public/legal/policies.php?product=wifi&type=privacy&lang=de_DE.

13. Cookies, analytics and advertisements

Where advertisements or third-party trackers are enabled, the operator of each site or interface is responsible for giving the necessary notices and obtaining consent where required before non-essential tracking takes place. A consent-management message does not replace the privacy notice, a real way to withdraw consent, or a technical block on unauthorized tracking. Advertising served on a provider-owned page is not automatically authorization to run advertising on merchant-controlled pages.

14. Intellectual property and license limits

Software, documentation, identifiers, trademarks and provider-created visual elements remain the property of their respective owners. The subscriber obtains only the non-exclusive access rights specified in the accepted order, not source-code ownership. Business data and lawfully uploaded content remain subject to the rights of their respective owners. The merchant grants the provider the limited rights required to host, process, transmit and display content in order to deliver the agreed service; no unrelated promotional reuse is implied by this paragraph.

15. Prohibited acts and security

Unlawful content, scraping in violation of applicable law and contractual restrictions, attacks, credential misuse, payment manipulation, unauthorized surveillance, excessive load and attempts to access another merchant's data are prohibited. Reasonable protective restrictions, logging and incident response may apply. Investigation, suspension or termination must be proportionate and consistent with mandatory rules, including any notice and statement-of-reasons requirements that apply to a regulated intermediary.

16. Reliability and legal limits of responsibility

Each party is responsible for obligations under its control. The provider does not guarantee the independent merchant's commercial performance, candidate information, hiring decision, food safety or third-party services. Nothing in these terms excludes liability that cannot lawfully be excluded, including for wilful misconduct, fraud, personal injury where applicable, or mandatory consumer rights. Caps on liability, insurance provisions and remedies are valid only to the extent expressly agreed and enforceable under applicable law.

17. Service suspension, termination and data portability

Cancellation, nonrenewal, export, retention, restoration and deletion of customer data follow the accepted contract and applicable legislation. The professional should be told the formats, availability, migration conditions and timing for retrieving its data. Export may be subject to permissions and legal restrictions protecting other persons' data. Where EU data-switching rules apply to the contracted service, the parties must comply with their mandatory requirements. Suspension must not be used to override statutory access or preservation duties.

18. Complaint handling, moderation and dispute mechanisms

Requests and notices may be addressed using the provider's published contact channels. Where the module hosts publicly accessible content, complaints about unlawful content, moderation decisions, rankings or advertisements are handled according to the service's actual role and any applicable Digital Services Act obligations. For business users, any applicable platform-to-business requirements on rankings, reasons for restrictions and internal complaints must be addressed through separate operational measures where the legal qualification is met.

19. Accessibility and mandatory consumer information

The applicable accessibility, language, digital-service, consumer contract and trader-identification obligations depend on the activity, recipient and jurisdiction. Where applicable, the operator must disclose essential product/service information, taxes, cancellation or withdrawal conditions, complaint contacts and any required consumer mediator. Any contractual clause reducing mandatory consumer or worker protections is ineffective to that extent.

20. Amendments, governing law and severability

Substantial contractual changes must follow the notice, acceptance and transition rules in the applicable service contract and mandatory EU or national law. French law may govern the provider's B2B service contract where duly agreed, without depriving consumers or workers of overriding protections. Disputes are heard by competent courts under the relevant rules; a unilateral designation of a court does not replace mandatory jurisdiction. If a provision is invalid, the rest remains effective insofar as the parties' lawful agreement can continue.

Related documents: Privacy and cookies · Current terms. Legal contact: contact@miyupana.com.

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